The Great McDonald’s OJ Scam

Mon, Jul 21, 2008

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The Great MacDonald\'s OJ Scam

Have you ever been to a McDonald’s outlet in the UK and ordered a bottle of Tropicana Orange Juice?   I have been doing so for as long as I can remember and have always been disappointed.  Not because the OJ was bad but because I always managed to drink my way through the little bottle of juice much faster than I expected.  Until recently I attributed this anomaly to the salted fries ‘on the side’ making me extra thirsty.

It wasn’t until I went to Tesco the other day and purchased a bottle of Tropicana that I realized McDonalds were not selling a standard 330ml bottle of Tropicana that we have all come to know and love but a smaller 250ml bottle of juice.

McDonald\'s is charging a whopping £1.29 for a 250ml bottle of OJ

To top it off, McDonald’s is charging a whopping £1.29 (about $2.57) for the smaller bottle whereas the good people over at Tesco are selling the larger bottle containing an extra 80ml of juice for £0.98 pence.

Tesco charge £0.98 for a 330ml Bottle

If this isn’t enough, McDonald’s offer just one size of Orange Juice bottle meaning that Medium and Large sized meals are ’served’ with the same size of OJ drink while the sizes of the other soft drinks like Coke etc are larger with the bigger meals.

On McDonald’s ‘Make Up Your Own Mind’ website a customer inquiries about the above issue and McDonald’s respond stating:

McDonald\'s Respond (Click for larger image)

Are McDonald’s implying in this response that Tropicana will only supply them with a 250ml ’standard’ size when I’ve highlighted above that Tesco can source a 330ml bottle and retail it for 31 pence less than the McDonald’s standard?

This is just another example of corporate greed on the part of Mc Donald’s so please take a few moments of your time to write to McDonald’s Customer Services about this issue and visit your local McDonald’s and talk to the manager or franchisee.  Print this blog post and take it with you and/or send it to McDonald’s.  It is about time that McDonald’s respond to the wants of their customers because right now, we’re not “lovin’ it”.

This post was written by:

Ross C Brown - who has written 99 posts on The Blog of Ross C Brown.

I’m passionate about social media, usability and great customer experiences. I love design. You can get even more of me on Twitter (@rosscbrown).

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4 Responses to “The Great McDonald’s OJ Scam”

  1. mel Says:

    This doesn’t surprise me being that is McDonald’s. I took a Nutrition class in college and the facts we learned stunned me. For example, they use to call their shakes “milkshakes.” After it was discovered that they used wood shavings to fluff up the density, they legally had to change the name to “shakes.” This is a perfectly legal practice by the way, since wood shavings are still considered a natural product, no different than a head of cabbage. Also, did you know McDonald’s owns one of the largest worm farms in the world? I can’t confirm if the worms are used in their food products, but still….

  2. Rogers Starks Says:

    Tropicana Orange Juice! Making money anyway you can. I am not mad at them. If people can’t read the 250ml bottle of juice, hey too bad. Charge them as much as the law will allow and even more. OJ is on the loose again!

  3. Swati Mane Says:

    Good findings. McDonald’s has been in the news now and then for bad reasons. This is one more in that line.

    I think they should take care that they don’t indulge in wrong doings and that they don’t spoil their brand name.

  4. Brionna Says:

    yeah rite you lying bitch


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